Privacy Policy

Index Projects Limited ("Index Projects," "we," "us," or "our") is a Kenyan general supplier and tender contractor based in Nairobi. This Privacy Policy explains what personal information we collect through indexprojects.co.ke (the "Site"), how we use it, and the rights you have over it under the Data Protection Act, 2019 (Kenya).

We collect information you provide directly to us, primarily through the Contact page form:

• Your name, email address, and phone number
• Your organization, ministry, or county name
• The content of your message or procurement enquiry

We do not currently use third-party analytics or advertising cookies on this Site. If that changes, this policy will be updated to describe what is collected and why.

We use the information you submit to:

• Respond to enquiries and prepare quotes or proposals
• Communicate with you about a tender, order, or service request
• Maintain records required for our own compliance and audit purposes

We do not sell or rent your personal information to third parties.

We may share information with service providers who help us operate the Site or fulfil a request (for example, email or hosting providers), under obligations to keep it confidential. We may also disclose information where required by Kenyan law or a valid legal process.

We retain enquiry and contract-related information for as long as needed to respond to your request, fulfil a contract, and meet our legal and tax record-keeping obligations under Kenyan law.

Under the Data Protection Act, 2019, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal retention obligations
• Object to how your data is processed

To exercise any of these rights, contact us using the details below. You may also lodge a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.

We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, loss, or misuse.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

For questions about this Privacy Policy or to exercise your data protection rights, contact us at info@indexprojects.co.ke or visit our office at Chaka Road Mall, 3rd Floor, Nairobi, Kenya.